The UK government’s Blueprint for modern digital government sets out an abundant approach to technology in which joined-up, personalised services combine AI with private-sector design principles. But can AI be trusted to deliver this new version of Big Government against a backdrop of domestic austerity and geopolitical turmoil?

5 ways the Digital Inclusion Action Plan could be a bit more exciting.

The Blueprint for Digital Government suggests that “people expect government services to provide the same convenience and personalisation that they see in private sector services”. But public and private services exist for different reasons.

Reserve your spot at the April and May editions of the Reading Group.

A gentle, shared space to come together as an act of hopeful resistance and solidarity building. Come along to this first reading group to share your thoughts about Ruha Benjamin’s Imagination: A Manifesto.

If you’re feeling overwhelmed by AI, five lessons for adopting (or not adopting) new technologies at the speed of trust.

As we look back on 2024 it’s been a year of uncertainty and volatility, at Careful Trouble we have also managed to find some glimmers of hope. This year in review includes a highlight from each month.

An overview of our approach to events at Careful Trouble.

A project for the Royal Academy of Engineering, on the role of engineering in solving wicked problems.

What we achieved this year and things that inspired us

In the evidence which we submitted to the House of Lords Digital and Communications Committee, we identified four key issues and risks associated with LLMs, which we felt required greater scrutiny from policymakers.

A new report commissioned by the Creative Industries PEC and MyWorld, exploring the future of the creative industries

A very short talk about how we won’t get ethical AI without also building a fairer, more equitable society.

We have had a great year this year making lots of Careful Trouble. This year in review includes our people and culture news, an overview of our Careful Industries foresight and strategic projects, and some highlights from Promising Trouble’s adventures in community tech.

A new report exploring how — and if — Web3 might be used to achieve the greatest global challenges.

This essay explore what infrastructures are needed to cultivate a more feminist, caring digital society.

Here are some of the readings that have caught our attention this month.

I read this post by Meg Conley this week and it stopped me in my tracks, particularly this sentence: “Care work is the anticipation of grief.” This post is a rumination on how that term applies to care in a very different context.

Understanding the ingredients for a foresight commons

A round up of some of the things we're reading (and watching) this month.