Leith Walk, Edinburgh Observatory

Edinburgh’s everyday AI observatory engaged with residents and users of Leith Walk seeking to capture everyday encounters with AI and understand people’s views of AI’s impact on the street.

Collage: a black box installed on the pavement, overlaid with icons of cctv cameras and a repeating pattern of featureless cubes
Collage of images featuring the Black Box installation on Leith Walk BY-NC-SA

Connecting Infrastructure to Communities, Geographies and Histories

Leith Walk bridges two areas of Edinburgh, and is a site of demographic change. Our observatory explored tensions between impersonal data and the ways humans and AI shape each other in urban spaces.

To engage people on Leith Walk, the observatory used a variety of participatory methods, including “data walks”, prompt cards, a street-based design intervention, etc.

These methods aimed to build a picture of local concerns and the ways in which these relate to a pervasive presence of AI in daily life.

A particular interest was in the ways local communities, geographies and histories connected to AI and data infrastructures—how people might be shaped by these technologies and how they shape the technologies in distinct ways.

For example, Leith Walk bridges two historically divided areas, central Edinburgh and Leith. Through the observatory, concerns were raised about an encroaching gentrification from Edinburgh into Leith and the historically working class Leith loosing its identity. The extractive qualities of AI were seen as a potential contributor to this unwelcome change to the neighbourhood; highly generic data was thought to be informing decisions about the built environment (transport, shops, buildings, etc.) and at a more mundane level, supermarket prices and product availability.

Overall, AI was seen as a threat to interests ‘on the street’ and contributed to a mistrust of private and public sector influence.

“I think we are more prone to adopt anything that is new and that facilitates our way of living. To travel faster, you need the ATM, and things like that. I do understand that some other people want to keep the spirit, the history and everything, the tradition – which is really amazing. But I think it’s a shame it’s really fast; it’s adapting to the new tram, the students, I don’t know, migrants, younger people. I think conflicts are bound to arise.”

– A participant from the group data walk, talking with the group and research team after the walk, expresses a sense of ambivalence regarding technology on the street:

Methodology

The observatory hosted ‘data walks’ with a variety of stakeholders on Leith Walk.

These walks invited local residents, workers, creative professionals, and a Scottish policy advisor to walk through Leith Walk and its surrounding streets, highlighting data- and AI-related points of interest and sharing their opinions of technology’s presence in their environment.

During their walks, we asked data walk participants to take and share photos to a WhatsApp channel, and add short explanations of what they’d taken. This gave us visual and contextual cues for discussions we had after the walks. Broadly, people spoke about the presence of AI on their personal devices, in transport infrastructure and their shopping transactions. They also described how the collection and use of data was having an impact on how people interacted on the street and the sense of local culture.

Edinburgh’s observatory also installed a street intervention on Leith Walk for an afternoon to engage a wider public in discussion. Designed to be an imposing black box, the intervention invited passersby to peer into a narrow slot and view provocative text-based prompts (automatically scrolled through on a small, obscured screen). These prompts were derived from the earlier data walk conversations.

People who engaged with the intervention were asked to write responses to the prompts on paper cards. This intervention engaged a wide and diverse audience, and produced comments that were largely sceptical of data capture and AI

“It’s one thing to have a camera there, like, as a woman right. You’re sitting at a bus stop. But if you were attacked… no one’s looking at that camera on a regular basis saying I’m going to send help right now. That type of action does not happen. You’re going to look at that camera after the incident happened, after the fact…”

– Another participant from the group data walk captures the way sensing technologies on the street are detached from people’s lived experiences.

Participants

Creative Scotland

The public body that supports the arts, screen and creative industries across all parts of Scotland on behalf of everyone who lives, works or visits here.

Scottish AI Alliance

A partnership between The Data Lab and the Scottish Government, tasked with the delivery of the vision outlined in Scotland’s AI Strategy in an open, transparent and collaborative way.

TravelTech Scotland

The UK’s innovation hub for traveltech pioneers, working with a community of over 200 traveltech organisations to shape the future of travel, tourism and hospitality.

Leith Walk Police Box

A pop-up space in a former Police Box which supports budding entrepreneurs, foodies, charities, campaigners, creatives and community groups.

What We Observed

  • Background Pattern of Arrows

    Ambivalence

    There is an awareness of AI’s presence in daily life, for example on personal devices, in social media and in the way data is used from shop loyalty programmes.

    For some, there is an ambivalence to this inevitable proliferation of technology, and also a recognition that it can help people with everyday routines and encounters.

    For others the technology feels intensely extractive, taking data but giving very little back to local people and communities.

  • Blue Map with a smart city icon

    A Reciprocal Deficit

    A kind of reciprocal deficit arises through the presence of AI on the street.

    Ordinarily, people expect a give and take on the street that helps to build a web of mutual respect and trust. For example, one keeps an eye on the safety of others on the street and they return that with their own awareness of what is happening.

    With data capture and AI, however, this web is broken. A sense of the street is captured but the feeling is of very little given back. The ‘seeing’ is asymmetrical.

  • A Speed Camera Warning Sign

    A Compounded Mistrust

    The feeling of having data and information extracted and not reciprocated, and captured and distributed by businesses with no interest in ‘the street’, builds a sense of mistrust in governance.

    This is not a new feeling but compounds a cynicism and mistrust in those who govern and make choices for people on the street. It feeds views of ‘elites’ and the privileged operating in separate spheres of life—with cameras and sensors, often literally above the street—but managing and controlling what happens on the street.


“Those with control of our transactional systems, our informational systems, or political process. We are markets for those with investment in this infrastructure, counted in order to maximise their return on their investment. We are relevant to these processes only to the extent that we contribute to that maximisation.

– Captured during the street-based intervention: hand-written response from a passerby to the question ‘Who decides how you are being counted?’.

Research Findings in Depth: The Observatories

  • A collage of a polaroid photo of a busy city street

    Cambridge, UK

    What data do disabled people need to move through the street, and how does urban infrastructure interact with the lived experience of access needs?

  • Street Camera

    Coventry, UK

    How does the AI infrastructure needed for autonomous vehicle trials impact other human and more-than-human users of the street - and how might we see and hear the effects?

  • A collage of photos of a black box raised up above a pavement.

    Edinburgh, UK

    Engaging with residents and users of Leith Walk, seeking to capture everyday encounters with AI and understand people’s views of AI’s impact on the street.

  • A Collage of Maz, a greengrocer from Logan, talking about drone delivery. He is on a yellow map of Logan, and overlaid with a mesh of drone icons.

    Logan, AUS

    Logan is one of the world’s largest drone delivery trial sites. But what do locals feel about the presence of commercial and autonomous drone delivery systems in their neighbourhood?

  • Polaroid Image of a Cluttered Street

    London, UK

    How does AI fulfil expectations, desires and requirements in the street, and what complications does it create? Might innovation emerge from community-driven (rather than industry-led) design?